Using Over The Air Firmware Update on 6000U, 5000C, 6000K, 6000K+, 7000X and 7000XE Series Displays
Our latest generation displays include an Over the Air (OTA) firmware update function that is built into the Android Settings menu. Please note that this functionality requires the Android side of your Clear Touch display to be connected to the internet, either through hardwired Ethernet or using an optional WiFi Module. OTA firmware updates are useful when your panel's Android OS is out of date, and the update is "non-destructive", meaning it will not wipe the OS of any installed Android apps or personal files.
To access the OTA firmware update function, first navigate to your Android Home screen, select the "waffle" icon in the bottom right corner of the screen to see your installed apps, then select Settings. 6000K+, 6000K, 7000XE, 7000X, and 5000C Series displays will include a section near the bottom of the Settings Menu called System Update. Select this option, and then select the Check update button. If a firmware update is found, the OS will notify and you request confirmation. Select Confirm and allow the update to run through. Once complete, the display will restart and boot to the Android Home screen.
On 6000U Series displays, if you see the option to do the System Update please use the steps listed above. If you DO NOT see the System Update in the Settings menu please contact Support and we will provide you with a manual firmware update.
By Passing Sho App After Firmware Update (6000K+ Series)
By Passing Sho App After Recent Firmware Update After Panel reboots, either after a Firmware Update, Reload, or a Factory Reset, the SHO application will Automatically Open. Select the Floating arrow on the right or left hand side of the display and ...
Firmware Files for Clear Touch Panels
*Update 11-15-2022* Firmware files for an optional update to Android 11 are available in the list at the end of this article, this update is only available for the 6000K+ series panels. IMPORTANT: To perform a manual firmware reload of your panel, ...
Panel Collage App Update Record
Please note that although some features are enabled with the panel application, they must also correspond with the software capabilities of the client (PC, iOS, MacOS, or Android device). V2.0 (available through the CT App Store for the 6000U series ...
6000K+ Firmware Update Record
Released week of 4/12/2021 (Firmware Revision 03/25/2021) Repaired - Canvas app icon on sidebar loads Canvas instead of Note Repaired - PC power on when the startup is Android OS Squashed - Android on-screen keyboard Shift key bug. Annotation tool ...
Using Screen Lock and Resetting Lost Password
6000+ Series displays include an Android app called Screen Lock, which allows the display user to set a password on the display and lock the screen down. To access this app, navigate to your Android Home screen and click the grid icon in the bottom ...