6000A+ and NEXT Hub Screen Lock
The 6000A+ series interactive panels and the NEXT Hub are Google EDLA-certified devices. This means that the screen lock you may find on your device asking for a PIN/password/pattern is actually a Google security lock. The screen lock on one of these devices will look similar to this:
Since this is a Google security lock, the traditional method of resetting the PIN with a code on the remote control is not available. If you are the Tech Director or IT Manager for your school district, please reach out to our Support team at it@getcleartouch.com so we can discuss other options with you.
- If the person who set the PIN/password on the panel is unavailable or has forgotten the information, the panel will need to be manually reset to regain access. Please visit this article and follow the guide linked at the beginning: https://support.getcleartouch.com/portal/en/kb/articles/firmware-files-for-clear-touch-panels.
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