The 6000A+ series interactive panels and the NEXT Hub are Google EDLA-certified devices. This means that the screen lock you may find on your device asking for a PIN/password/pattern is actually a Google security lock. The screen lock on one of these devices will look similar to this:
Since this is a Google security lock, the traditional method of resetting the PIN with a code on the remote control is not available.
If you are the Tech Director or IT Manager for your school district, please reach out to our Support team at it@getcleartouch.com so we can discuss other options with you.