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            Repair Image-Retention (Burn-In)

            You return to the office to discover that someone forgot to turn off the panel overnight. No one claims this oversight, so you quickly prep it for your presentation. Upon loading the files you notice a faint imprint of the image that was on screen all night long. You are experiencing burn-in.
            Ok technically, in the above scenario, you are experiencing image retention. Burn-in is the term we give a display when it has become permanently degraded. This can happen because the pixels stay "frozen." From leaving the screen on overnight, it should not be permanently degraded. With that being the case, here are a few options that will help get rid of the ghosted image.

            Option 1. The easiest thing to do is let life happen. If you don't want to get technical and the ghosted image isn't hampering your life just adjust the brightness and contrast and show varied content, you know, the variety that life brings. If the image retention is mild it will go away.

            Option 2. Now we get a little technical, but not too technical. Your panel has a built-in burn mode. Here are the steps for running that process.
                  - Enter the debug menu by pressing "Input,1,3,7,9" (there are other ways to access the debug menu)
                  - Select "Burn Mode" from the debug menu list
            Burn Mode is designed to work the pixels on your screen in a way that will repair the light emitting deficiency that brought about your issue. Because it is a "workout," the panel needs to stay in burn for an extended period of time (we usually recommend overnight).

            Option 3. You may know a thing or two about burn-in and be at the conclusion that certain color pixels are the issue and they need to be "flexed." If that is the case this website has a wide selection of specific videos that you can select and play for an extended period of time.

            If the image remains it may be officially burnt-in. Only time will tell. If you are working with a 6000 series panel the burn-in issue can be completely avoided by turning on pixel-shift. Pixel-Shift re-positions the on-screen image at predetermined intervals to keep the pixels from "freezing." This can be located in the Settings on the Android side of the panel. The path is Settings > Display > Pixel Shift. You can select the amount of time you want between pixel shifts.

            Updated: 23 Apr 2019 05:49 AM
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