Submit a Ticket
Calibration Issues with External PC
Calibration Issues with an External Windows PC
There have been several instances where a customer has experienced an issue where the screen appears to be misaligned and needs to be calibrated.
Open Device Manager and the ClearTouch Panel should be showing up as a tablet PC interface.
Next, go to the Start Menu and search for "Control Panel" and click "Hardware and Sound"
Click "Tablet PC Settings" then under "Display Options" choose the name of the display you would like to calibrate
Click the "Calibrate" button and complete the Calibration steps
The setting was to treat monitor 1 as the "tablet" and was duplicating that setting to the ClearTouch panel
Set it to instead treat monitor 2 as the tablet
Please be sure the display resolution is set to at least 1920x1080 as this is the most common issue of calibration
Calibration Issues with an External Mac OS
Open the Apple menu, go to System Preferences, click Displays, then click Display.
Select Scaled, then select one of the options
Press the Option key while you click Scaled to see additional resolutions for the second display. Then select a scaled resolution option for the second display.(Preferably 1920x1080)
*As always, for the best possible results we recommend using an Internal PC Module*
Keywords: external display touch resolution calibration alignment
Updated: 01 Jul 2018 11:45 PM
Help us to make this article better
Built in PC - Audio Issues within Windows
Cannot Access BIOS for Internal PC Module
Use the Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode
Fix for Clear Touch Interactive PC Module Shutting Down Using Netflix, Hulu, Amazon Prime, Etc.
PC Module Beep Codes
Copyright © 2012-2015 Clear Touch Interactive, Inc. - All Rights Reserved