Wrong Pin Code Popup Message Fix

Wrong Pin Code Popup Message Fix

Wrong Pin Code Popup


If your panel intermittently has a popup at the bottom center that says “wrong pin,” follow these steps to fix the issue.


1. Open the Collage application and select Menu.


2. Select Screen Group.


3. Select Exit Group.


4. Select Exit.


The wrong pin popup will no longer appear.


    • Related Articles

    • How to Enable Advanced Code Mode in Collage

      *Note: With the update to Collage v5, Advanced Code Mode is the default mode for all connections. Please see the Collage v5 White Paper for more information. If you are experiencing issues connecting your external device to a Clear Touch panel using ...
    • Collage Code Mode Network Details

      *Note: With the update to Collage v5, Advanced Code Mode is the default mode for all connections. Please see the Collage v5 White Paper for more information. First off, if you are having network-related errors in the Collage application and have not ...
    • Fix for Clear Touch Interactive PC Module Shutting Down Using Streaming Services.

      The following fix will apply to panels of the following series: 6000U, 6000K, 6000K+, 8086MAX, 7000X, and 7000XE. If you have experienced your Clear Touch Interactive PC module shutting down and/or going to a black screen and displaying "No Signal" ...
    • Fix for Canvas / Chorus crashing immediately after opening

      If you encounter issues with the Canvas / Chorus Android app crashing immediately after opening, please follow these steps to resolve the issue. Ensure that the Android OS is connected to the internet either via Ethernet or WiFi. You can check your ...
    • Release Notes for 6000A+ (Firmware date January 26, 2024)

      Here is a detailed list of the changes, improvements, and bugs that have been affected by the firmware release for the 6000A+ panels. This firmware has a timestamp of January 26, 2024. UI Optimizations: We have added better wallpaper customization, ...