Updating Firmware for Dual-Channel Streaming on the RL500

Updating Firmware for Dual-Channel Streaming on the RL500

Items Needed

    1. Upgrade v2.9

    2. V2.0.57 Firmware file (VX752A_G50.V_V2.0.57_24M_20230925.img) 

  2. PC

  3. RL500

  4. LAN connection for PC and Camera


Steps for Loading Firmware


- Download Upgrade Software.

- Connect the power cord to the camera and power on (let it complete "check sequence").

- Connect the camera and PC to LAN.

- Change the IP and subnet of the PC to the same as the default for the camera. The default IP address for the camera is 192.168.100.88, this can be seen on the view of the camera by pressing *,#,4 on the remote.
- Open Network Connections > Ethernet and use the recommended settings in the screenshots below:


- Select PC IPv4 address (should be 192.168.100.100) to Search for the camera on the Local network.


- Select the camera in the devices window. Default IP is 192.168.100.88.


Once the connection to the camera has been established the IP address (DHCP) and settings can be changed. For the purpose of this guide we will update the firmware.
- In Config menu below, change Mode to DHCP and select "Set" (camera will run through restart check sequence after confirmation message in the software).


- On the PC, go back to Network Properties and set the computer back to "Obtain an IP address automatically," and "Obtain DNS server address automatically."



- Go back to the Upgrade v2.9 software, select the PC IP Address (in the example below the PC is 10.1.10.207), and select "Search."

- Right-click on the device and select "Upgrade".

Confirm that the Upgrade tab loads with Type = MTD and the IP address of the camera listed. Also, ensure that "Type1" is selected in the bottom right dropbox.


- Select Query to see current Version Information.





- Select Open and locate the first firmware file (VX752A_G50.V_V2.0.57_24M_20230925.img). It is important to select "MTD" and "TYPE1" as highlighted in the picture below.




- Select Upgrade. The camera will restart and run through the startup "check sequence" three times and a Success prompt will open after the 2nd reboot.


Once completed, select Query and confirm that the SOC and ARM has updated as displayed in the screenshot below:




When the camara has rebooted three times the firmware update should be complete and the camera will achieve dual streaming through HDMI and 3G-SDI simultaneous output.


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