Touch not working with EasiCapture or EasiNote when in Desktop mode
When using the overlay features in the EasiSuite (EasiCapture and EasiNote), it will not allow you to interact with web browsers or other windows except to minimize, move or close.
With the release of Windows Update 1803, there are conflicts that have arisen between EasiSuite's Touch interface and Window's built in touch features. These issues have since been resolved by updated versions of EasiNote and EasiCapture (Note version 18.104.22.16825 and Capture version 22.214.171.1242 and later). To update EasiNote and EasiCapture, please download the latest versions of the application from getcleartouch.com/downloads
or follow the instructions below to check for updates from within the applications.
Press the Menu icon in the bottom left corner of EasiNote, and then select Help and press the Update icon
Launch EasiCapture, and select the Edit icon
Click the Help
icon in the top left corner of the screen, and select Check for update
to launch the update utility
EasiSuite Software is asking for a license. How do I get a license key for this?
For 5000 series panels, license keys were given at the time of purchase for all EasiSuite software (EasiNote, EasiCapture, EasiConnect, and EasiRemote). If you are unable to locate these license keys after time of purchase, you'll need to put in a ...
Use the Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode
Using your Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode ***For the best experience, we recommend mirroring or duplicating your display*** With Windows 10, Microsoft has given users the option of running multiple displays in ...
How to Enable Advanced Code Mode in Collage
If you are experiencing issues connecting your external device to a Clear Touch panel using the Collage application or are receiving an error message such as "Incorrect code or not in the same network." We have a solution for you, you can simply ...
Touch Not Working in ActivInspire
There is a setting in ActivInspire you will want to change: Open ActivInspire, Go to: File /Settings /Dual Mode Activboard Change drop-down to "Touch or Stylus" ActivInspire Touch Settings.png
Clear Touch Networking Guide
This document covers general network requirements for Clear Touch software and features, along with troubleshooting steps for common networking issues relating to the 6000U, 6000K, 7000X, 5000C, 6000K+, and 7000XE Series Displays. OTA Firmware ...