Security Certificate Error Notifications Popping Up on Android Side of the Display

Several users have notified us of obtrusive Security Certificate notifications that pop up on the display while browsing the web using the built-in Android Browser.  These errors are easily disabled, and require unchecking a setting in the Android Browser settings to stop them from appearing.

Use the following steps to disable this feature:

• Press the Home button and open your Browser app.  
  
• Click the three dots in the top right-hand corner of the app and select Settings
  

• Select Privacy & Security and check the box next to Show security warnings
  

Additionally, Certificate Errors can be caused when the Automatic Date & Time feature has been disabled on the panel.  To enable this function, navigate to your Android Settings menu, select "Date & Time", then check the option next to "Automatic Date & Time".

• Related Articles

• How to add security certificates to your Clear Touch panel

  There are two ways to install a security certificate onto a Clear Touch panel's Android OS. Manually, with the security certificate on a USB at each panel or remotely with the Command web portal. To manually load a security certificate with USB ...

• Android Recovery Screen

  If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel. In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the ...

• Firmware Files for Clear Touch Panels

  UPDATED 11/04/2024 IMPORTANT: To perform a manual firmware reload of your panel, please follow the steps that have been outlined in this guide: Firmware Reload Guide If you have any questions or issues with any of the information in this article ...

• Internet Access on Android

  Internet/Network access on the Android side of the panel can be provided in two ways: 1. Wired- Located on the underside of the panel inputs, you'll find the Ethernet port for a hard-wired network cable. Next, in Android, go to Apps, then Settings, ...

• Adding Media to EVO Display

        In order for your media to be properly displayed on your EVO, you will need to ensure it is formatted correctly. The first thing to get sorted is formatting your USB thumb drive. You will need a 16GB or smaller drive formatted as FAT32. Be ...