PC 'Module not match' error and fix with 7000XT panels
On factory firmware for the 7000XT series panels, you may notice a "Module not match" error when first booting up your PC module. This is an authentication error that is present on the factory firmware, preventing the PC input from booting correctly.
To resolve this issue, go to the Android Input (Select Home on your remote).
Select the nine dots in the bottom right-hand corner of the screen.
Select the Settings application.
Scroll down and select System Update > Check for update/Download and Install.
Once this is installed, you should be able to successfully switch to the PC input and boot to Windows without issue.
If you have any questions or run into any issues with this process, please submit a
Support Ticket or reach out to our Support Team at (864) 643-5045.
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