Updated Maintenance and Care Guide for Clear Touch Displays, Including Notes on COVID-19

Updated Maintenance and Care Guide for Clear Touch Displays, Including Notes on COVID-19

Clear Touch Maintenance and Care Guide

If you have ever wondered, how do I keep my Clear Touch clean?  This is the guide for you!  For maintaining a clean and clear screen on your Clear Touch panel, we recommend using a microfiber cloth with Windex spray or Windex electronics wipes. 

When using Windex spray, NEVER spray the screen directly.  Always spray the microfiber cloth with Windex then proceed to clean the panels screen.  Spraying the panels screen directly with Windex could very easily result in damage to the panel itself, the liquid may run down the screen into the panel causing hardware failures.  Make sure to also use the microfiber to clean around the inside edge of the bezel, to maintain a clean and clear path for the infrared beams to optimize the use of touch and provide a better user experience. 

When cleaning and maintaining your PC modules, we recommend using compressed air to blow out dust and other particles that may be built up over time due to regular use of the panel.  Dust and debris can clog ventilation and negatively affect cooling, leading to decreased performance and lifespan of the PC hardware.



Sterilization and Disinfectant Best Practices

With the recent developments regarding COVID-19, many of our clients are reevaluating their protocols for disinfecting and sterilization in classrooms.  With this in mind, please be sure to use the following best practices to safely clean your Clear Touch products.

Traditional household cleaning products (Clorox wipes, Lysol, disinfectant sprays, and mild surface cleaners) are safe to use with our panels, as long they are NOT sprayed directly onto the panel.  Liquid sprays can be used to lightly dampen a microfiber or lint free cloth, which can then be used to safely wipe down the display.  

Take care to avoid heavy moisture buildup around the IR touch frame, ventilation, or panel gaps.  Disconnect the display from power during cleaning, and be sure that it has had time to completely dry before use.

Do not use harsh or corrosive cleaning products that are known to damage paint or plastics.  Isopropyl alcohol is safe to use on glass and metal surfaces, but be sure to follow the above guidelines and avoid spraying or pouring alcohol onto the display itself.  For additional information on Flu and COVID-19 prevention, please read the following resources from the Center for Disease Control:


Please forward additional questions or concerns to the Support Department at 864-643-5045, or submit a Support Ticket at https://support.getcleartouch.com/portal/newticket

    • Related Articles

    • Clear Touch Networking Guide

      This document covers general network requirements for Clear Touch software and features, along with troubleshooting steps for common networking issues relating to the 6000U, 6000K, 7000X, 5000C, 6000K+, and 7000XE Series Displays.   OTA Firmware ...
    • Use the Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode

      Using your Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode ***For the best experience, we recommend mirroring or duplicating your display*** With Windows 10, Microsoft has given users the option of running multiple displays in ...
    • Remote Control Functions Guide

      The remote controls for your Clear Touch Interactive panels have many functions that a lot of customers are unaware of. Please reference the graphic below for a quick reference. These functions may be useful when troubleshooting issues related to the ...
    • Collage 2.4 Update Guide

      This guide outlines updated to the latest version of the Collage app on your Clear Touch panel (available for K and X series panels). To check the version of your Collage app, launch the app from the Android home screen or select "View Main ...
    • Collage Guide

      Clear Touch Collage™ is a powerful, yet easy-to-use, integrated software application that lets you cast devices to your Clear Touch® panel. This guide is intended to provide information about how the software communicates on the network as well as ...