Internet Access on Android
Internet/Network access on the Android side of the panel can be provided in two ways:
1. Wired- Located on the underside of the panel inputs, you'll find the Ethernet port for a hard-wired network cable. Next, in Android, go to Apps, then Settings, Click on Network, toggle on Ethernet and verify settings.
2. Wireless- You may contact your account manager or re-seller to purchase a ClearTouch WiFi Module. This is a device that is designed specifically for ClearTouch panels. Alternatively, you may plug a USB Wi-Fi adapter in the USB 2.0 port located on the right side of the panel behind the screen, above/or below the HDMI inputs. Next, in Android, go to Apps, then Settings, Click on Wi-Fi, toggle Wi-Fi on, select the appropriate wireless network and click connect. (If further configuration is needed, Advanced Options is located at the top right of the screen (...).
Android Recovery Screen
If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel. In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the ...
Correcting Crashing Issues with Canvas on Android
If you encounter issues with the Canvas app crashing when opening, please use the following steps to resolve the issue. Ensure that the Android OS is connected to the internet either via Ethernet or WiFi. You can check your network connection ...
Android Browser Zoomed In Fix
Please follow the steps below to fix the issue of having the Android Browser being zoomed in: 1. Open the browser application. 2. Select the three dots on the top right of the screen. 3.Select "Settings" 4. Select "Advanced" and change the Switch ...
Security Certificate Error Notifications Popping Up on Android Side of the Display
Several users have notified us of obtrusive Security Certificate notifications that pop up on the display while browsing the web using the built-in Android Browser. These errors are easily disabled, and require unchecking a setting in the Android ...
Using Over The Air Firmware Update on 6000U, 5000C, 6000K, 6000K+, 7000X and 7000XE Series Displays
Our latest generation displays include an Over the Air (OTA) firmware update function that is built into the Android Settings menu. Please note that this functionality requires the Android side of your Clear Touch display to be connected to the ...