Internet Access on Android
Internet/Network access on the Android side of the panel can be provided in two ways:
1. Wired- Located on the underside of the panel inputs, you'll find the Ethernet port for a hard-wired network cable. Next, in Android, go to Apps, then Settings, Click on Network, toggle on Ethernet and verify settings.
2. Wireless- You may contact your account manager or re-seller to purchase a ClearTouch WiFi Module. This is a device that is designed specifically for ClearTouch panels. Alternatively, you may plug a USB Wi-Fi adapter in the USB 2.0 port located on the right side of the panel behind the screen, above/or below the HDMI inputs. Next, in Android, go to Apps, then Settings, Click on Wi-Fi, toggle Wi-Fi on, select the appropriate wireless network and click connect. (If further configuration is needed, Advanced Options is located at the top right of the screen (...).
Android Recovery Screen
If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel. In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the ...
Firmware Files for Clear Touch Panels
UPDATED 04/26/2023 - Android 11 firmware files for the 6000K+ panels have been updated to the latest version. Update 11/15/2022 Firmware files for an optional update to Android 11 are available in the list at the end of this article, this update is ...
Remote Camera Access using Collage
On version 5.4+ of Collage you are now able to remotely access a camera or microphone connected to your ClearTouch display. To do so, follow these steps: Note: This is available only on Windows and Mac Devices 1. Open Collage on both your laptop and ...
Security Certificate Error Notifications Popping Up on Android Side of the Display
Several users have notified us of obtrusive Security Certificate notifications that pop up on the display while browsing the web using the built-in Android Browser. These errors are easily disabled, and require unchecking a setting in the Android ...
Using Over The Air Firmware Update on 6000U, 5000C, 6000K, 6000K+, 7000X and 7000XE Series Displays
Our latest generation displays include an Over the Air (OTA) firmware update function that is built into the Android Settings menu. Please note that this functionality requires the Android side of your Clear Touch display to be connected to the ...