Fix for Clear Touch Interactive PC Module Shutting Down Using Streaming Services.
The following fix will apply to panels of the following series: 6000U, 6000K, 6000K+, 8086MAX, 7000X, and 7000XE.
If you have experienced your Clear Touch Interactive PC module shutting down and/or going to a black screen and displaying "No Signal" while using a streaming service such as Netflix, Hulu, Amazon Prime, etc. please follow the steps listed on the guide provided below to resolve the issue.
If you are still experiencing the issue after applying the update or have any questions about the process please contact our Support department using one of the following methods:
Phone: 864-643-5045 Monday through Friday from 8:30am - 7pm Eastern Time
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