Finding the Serial Number/Model Number of your Clear Touch Panel

Finding the Serial Number/Model Number of your Clear Touch Panel

To find the Serial Number or Model Number of your Clear Touch Panel, look along the right side of the panel, just behind the display.



There, you will find a Barcode Sticker listing the Model and Serial Number of your panel.



**If you cannot access or see the right side of your panel, you can use your Clear Touch Remote to access this information.**



Facing your Panel with the Remote (with the Panel turned on), press the buttons Input, 3, 9, 3, 9 in succession, one right after the other, not holding any buttons down.

This will bring up your Export Software Info Menu.  Here, you will see your Model Number at the top of that list (next to Product), and the Serial Number towards the bottom, just below Board Type.








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