Clear Touch Networking Guide

Clear Touch Software Network Requirements

This document covers general network requirements for Clear Touch software and features relating  interactive panels. 

Here are some email addresses to whitelist in order to eliminate communication going to the Junk/Spam folder. (Added 3/1/23)
  1. implementation@getcleartouch.com
  2. pd@getcleartouch.com
  3. training@getcleartouch.com
  4. tickets@cleartouch.zohosupport.com
  5. noreply@bytello.com - Activation of your Bytello Command account and communication
  6. support@nuiteq.com To receive activation and other emails for NUITEQ Snowflake
  7. support@mg.nuiteq.com To receive activation and other emails for NUITEQ Snowflake

Server Locations (Updated 06/28/2023)

OTA Firmware Servers: Arizona, USA & Frankfurt, Germany

Command Servers: Arizona, USA & Frankfurt, Germany

Collage Server: Arizona, USA

NUITEQ Snowflake Servers: Sweden, Ireland, & Frankfurt, Germany

Bytello Command and OTA (Over the Air) Firmware Updates (UPDATED 08/14/2023)
  • *.ifpserver.com
  • *.bytello.com
  • *.r302.cc
  • *.cvte.com
  • *.s3-us-west-2.amazonaws.com
  • *.eus-store-pri.s3.eu-central-1.amazonaws.com
  • *.seewo.com
  • d35dypn5h7g5i6.cloudfront.net
  • iwbota.com
  • TCP 80
  • TCP 443
  • TCP 8883 (Command version < 1.8.3)

Collage (UPDATED 08/10/2023)

*Devices must be on the same network in order to connect to one another.*

This is a full summary of the network ports and protocols used by different Collage utilities: Complete Collage Network Requirements

External Network Requirements:
  1. *.ifpserver.com
  2. *.bytello.com
  3. *.cvte.com
  4. *.seewo.com
  5. iwbota.com
Internal Network Port Requirements:
  1. TCP: 2067, 5000, 7000, 7236, 7385, 8008+ (until an available port is found), 29736, 39458, 49200 - 49420
  1. UDP: 5353, 7236, 21200 - 21201, 49200 - 49450

NUITEQ Snowflake for Mac or PC - Updated 08/01/2023

The following links need to be approved/whitelisted in the internal IT infrastructure in order to make NUITEQ Stage work for your employees.


  1. https://ajax.googleapis.com Content distribution network for JavaScript libraries that our products use

  2. https://apis.google.com To support logging in using Google

  3. https://alcdn.msftauth.net To support logging in using Microsoft

  4. https://canvas-online.s3.us-west-2.amazonaws.com - Chorus Online Content storage

  5. https://cdn2.hubspot.net Image hosting for images in some emails we send

  6. licenseapi.nuiteq.com To be able to reach the NUITEQ licensing servers

  7.  licenseapi2.nuiteq.com To be able to reach the NUITEQ licensing servers

  8. download.nuiteq.com Snowflake & Chorus Desktop downloads

  9.  api.nuiteq.com Image search

  10. mtlc.nuiteq.com To be able to reach the NUITEQ Community

  11.  s3.eu-west-2.amazonaws.com/nuiteq-snowflake User media hosting such as images, thumbnails, video and audio

  12. https://nuiteq-snowflake.s3.eu-west-2.amazonaws.com/

  13. https://fonts.googleapis.com/ Content distribution network for fonts that our products use

  14. https://use.fontawesome.com Icon font (UI)

  15. https://js.hs-scripts.com/hubspot

  16. Snow.live 

  17. Snowflake.live

  18. https://ansr.it/ Access Lesson Activities Polls

  19. https://snow.live/api/v2/ Used to allow integration between desktop and web versions of Snowflake

  20. https://stage-media.nuiteq.com/ For document conversion

  21. https://d3e7ee0ulb24wb.cloudfront.net Our JavaScript & Stylesheets for Snowflake.live



ClearTouch Experience

  1. Domain - @mn.co (as of 3/29/23)
  2. 147.185.161.77 (as of 3/29/23)
  3. 147.185.161.78 (as of 3/29/23)


Clear Touch App Store

Chorus on Android OS

The Chorus app on your Clear Touch display requires a network connection in order to auto-activate the software.  The following domains are required for auto-activation:
  1. https://licenseapi.nuiteq.com/hard/
  2. https://api.nuiteq.com/

Automatic Time & Date on Android OS

The Android OS will automatically update the time and date by default.  This feature can be enabled by navigating to Android Settings menu, selecting the "Date & Time" section, and checking the option for "Automatic Date & Time."   This feature uses the following port and domain to update the time:
  1. 2.android.pool.ntp.org
  2. 123 (UDP)

Installing SSL Certificates on Android OS

For users who have implemented SSL/TLS network security protocols, our panels allow for SSL Certificates to be installed on the Android OS.  First, ensure the panel is running up-to-date firmware, either through a manual or OTA firmware update.  Prepare a USB thumb drive with the necessary SSL Certificates for your organization, and insert it into one of the USB ports on the panel.  Navigate to the Android Settings menu, and select the "Security" menu.  Click the "Install from storage" button, and navigate to the certificate files you wish to import to the panel. 

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