This document covers general network requirements for Clear Touch software and features.
Please whitelist these email addresses in order to eliminate communication going to the Junk/Spam folder.
- implementation@getcleartouch.com
- pd@getcleartouch.com
- training@getcleartouch.com
- tickets@cleartouch.zohosupport.com
- noreply@bytello.com - Activation of your Bytello Command account and communication
- support@nuiteq.com To receive activation and other emails for NUITEQ Chorus
- support@mg.nuiteq.com To receive activation and other emails for NUITEQ Chorus
Server Locations
OTA Firmware Servers: Arizona, USA & Frankfurt, Germany
Command Servers: Arizona, USA & Frankfurt, Germany
Collage Server: Arizona, USA
NUITEQ Chorus Servers: Sweden, Ireland, & Frankfurt, Germany
Bytello Command and OTA (Over the Air) Firmware Updates
- *.ifpserver.com
- *.bytello.com
- *.r302.cc
- *.cvte.com
- *.s3-us-west-2.amazonaws.com
- *.eus-store-pri.s3.eu-central-1.amazonaws.com
- *.seewo.com
- d35dypn5h7g5i6.cloudfront.net
- iwbota.com
- TCP 80
- TCP 443
- TCP 8883 (Command version < 1.8.3)
Connect
- *.bytello.com
- *.cvte.com
- *.seewo.com
- *.ifpserver.com
- *.nuiteq.com (add)
- *.getcleartouch.com (add)
- *.r302.cc
- s3.ap-southeast-1.amazonaws.com (add)
- TCP 80
- TCP 443
Collage
*Devices must be on the same network in order to connect to one another.*
External Network Requirements:
- *.ifpserver.com
- *.bytello.com
- *.cvte.com
- *.seewo.com
- *iwbota.com
Internal Network Port Requirements:
- TCP: 2067, 5000, 7000, 7236, 7250, 7385, 8008+ (until an available port is found), 16089, 29736, 39458, 49200 - 49420
- UDP: 5353, 7236, 16089, 21200 - 21201, 49200 - 49450
NUITEQ Chorus for Mac or PC
Clear Touch App Store
Whiteboard/Chorus on Android OS
The Chorus app on your Clear Touch display requires a network connection in order to auto-activate the software. The following domains are required for auto-activation:
- https://licenseapi.nuiteq.com/hard/
- https://api.nuiteq.com/
Automatic Time & Date on Android OS
The Android OS will automatically update the time and date by default. This feature can be enabled by navigating to Android Settings menu, selecting the "Date & Time" section, and checking the option for "Automatic Date & Time." This feature uses the following port and domain to update the time:
- 2.android.pool.ntp.org
- 123 (UDP)
Installing SSL Certificates on Android OS
For users who have implemented SSL/TLS network security protocols, our panels allow for SSL Certificates to be installed on the Android OS. First, ensure the panel is running up-to-date firmware, either through a manual or OTA firmware update. Prepare a USB thumb drive with the necessary SSL Certificates for your organization, and insert it into one of the USB ports on the panel. Navigate to the Android Settings menu, and select the "Security" menu. Click the "Install from storage" button, and navigate to the certificate files you wish to import to the panel.