This document outlines the general network requirements for Clear Touch and Clear Digital software, including their key features and functionalities.
Please whitelist these email addresses to prevent communication from being directed to the Junk/Spam folder.
implementation@getcleartouch.com
tickets@cleartouch.zohosupport.com
noreply@bytello.com - Activation of your Bytello Command account and communication
support@nuiteq.com - To receive activation and other emails for NUITEQ Chorus
support@mg.nuiteq.com - To receive activation and other emails for NUITEQ Chorus and Sho CMS
Server Locations
OTA Firmware Servers: Arizona, USA & Frankfurt, Germany
Command Servers: Arizona, USA & Frankfurt, Germany
Collage Server: Arizona, USA
NUITEQ Chorus Servers: Sweden, Ireland, & Frankfurt, Germany
Bytello Command and OTA (Over the Air) Firmware Updates
*.ifpserver.com
*.bytello.com
*.r302.cc
*.cvte.com
*.s3-us-west-2.amazonaws.com
*.eus-store-pri.s3.eu-central-1.amazonaws.com
*.seewo.com
d35dypn5h7g5i6.cloudfront.net
iwbota.com
TCP 80
TCP 443
Connect
*.bytello.com
*.cvte.com
*.seewo.com
*.ifpserver.com
*.nuiteq.com
*.getcleartouch.com
*.r302.cc
s3.ap-southeast-1.amazonaws.com
TCP 80
TCP 443
Collage
Devices must be on the same local area network (LAN) to establish a connection.
This is a complete summary of the network ports and protocols used by different Collage utilities: Complete Collage Network Requirements.
External Network Requirements:
*.ifpserver.com
*.bytello.com
*.cvte.com
*.seewo.com
*iwbota.com
Internal Network Port Requirements:
TCP: 2067, 5000, 7000, 7236, 7250, 7385, 8008+ until an available port is found, 16089, 29736, 39458, 49200 - 49420
UDP: 5353, 7236, 16089, 21200 - 21201, 49200 - 49450
NUITEQ Chorus for Mac or PC
The following links must be approved and whitelisted in the internal IT infrastructure to enable NUITEQ Stage to function for your employees.
https://cdn.jsdelivr.net
https://cdnjs.cloudflare.com
https://ajax.googleapis.com
https://apis.google.com
https://alcdn.msftauth.net
https://canvas-online.s3.us-west-2.amazonaws.com
https://maxcdn.bootstrapcdn.com
https://cdn2.hubspot.net
licenseapi.nuiteq.com
licenseapi2.nuiteq.com
download.nuiteq.com
api.nuiteq.com
mtlc.nuiteq.com
s3.eu-west-2.amazonaws.com/nuiteq-snowflake
https://nuiteq-snowflake.s3.eu-west-2.amazonaws.com/
https://fonts.googleapis.com/
https://use.fontawesome.com
https://code.jquery.com
https://js.hs-scripts.com//hubspot
Snow.live
Snowflake.live
https://snow.live/api/v2/
https://stage-media.nuiteq.com/
chorus.nuiteq.com
chorus.nuiteq.com/api/v2
Chorus Online requirements: an up-to-date chromium based browser.
Chorus Desktop requirements: https://www.nuiteq.com/technical-overview
Sho CMS
To ensure Sho functions correctly on networks with restrictions, please whitelist the URLs listed below:
https://sho-api.nuiteq.com - Main API communication
https://sho-payload-storage.s3.us-east-1.amazonaws.com/ - Presentation Data Payloads
https://sho-news.nuiteq.com - News widget API
https://sho-weather.nuiteq.com - Weather widget API
https://drvns4su1ktn1.cloudfront.net - Downloading Android app updates
To ensure you receive all communications regarding Sho, including account management emails, password information, and Support communications, please whitelist the following emails:
implementation@getcleardigital.com
ClearTouch Experience
Domain - @mn.co
147.185.161.77
147.185.161.78
Automatic Time & Date on Android OS
The Android OS will automatically update the time and date by default. This feature can be enabled by navigating to the Android Settings menu, selecting the "Date & Time" section, and checking the option for "Automatic Date & Time." This feature uses the following port and domain to update the time:
2.android.pool.ntp.org
123 (UDP)