Clear Touch Networking Guide

Clear Touch Software Network Requirements

This document outlines the general network requirements for Clear Touch and Clear Digital software, including their key features and functionalities. 


Please whitelist these email addresses to prevent communication from being directed to the Junk/Spam folder.

implementation@getcleartouch.com

pd@getcleartouch.com

training@getcleartouch.com

tickets@cleartouch.zohosupport.com

noreply@bytello.com - Activation of your Bytello Command account and communication

support@nuiteq.com - To receive activation and other emails for NUITEQ Chorus

support@mg.nuiteq.com - To receive activation and other emails for NUITEQ Chorus and Sho CMS


Server Locations


OTA Firmware Servers: Arizona, USA & Frankfurt, Germany


Command Servers: Arizona, USA & Frankfurt, Germany


Collage Server: Arizona, USA


NUITEQ Chorus Servers: Sweden, Ireland, & Frankfurt, Germany


Bytello Command and OTA (Over the Air) Firmware Updates

*.ifpserver.com

*.bytello.com

*.r302.cc

*.cvte.com

*.s3-us-west-2.amazonaws.com

*.eus-store-pri.s3.eu-central-1.amazonaws.com

*.seewo.com

d35dypn5h7g5i6.cloudfront.net

iwbota.com

TCP 80

TCP 443

Connect

*.bytello.com

*.cvte.com

*.seewo.com

*.ifpserver.com

*.nuiteq.com

*.getcleartouch.com

*.r302.cc

s3.ap-southeast-1.amazonaws.com

TCP 80

TCP 443


Collage


Devices must be on the same local area network (LAN) to establish a connection.


This is a complete summary of the network ports and protocols used by different Collage utilities: Complete Collage Network Requirements.


External Network Requirements:

*.ifpserver.com

*.bytello.com

*.cvte.com

*.seewo.com

*iwbota.com

Internal Network Port Requirements:

TCP: 2067, 5000, 7000, 7236, 7250, 7385, 8008+ until an available port is found, 16089, 29736, 39458, 49200 - 49420

UDP: 5353, 7236, 16089, 21200 - 21201, 49200 - 49450


NUITEQ Chorus for Mac or PC


The following links must be approved and whitelisted in the internal IT infrastructure to enable NUITEQ Stage to function for your employees.


https://cdn.jsdelivr.net
https://cdnjs.cloudflare.com
https://ajax.googleapis.com
https://apis.google.com
https://alcdn.msftauth.net
https://canvas-online.s3.us-west-2.amazonaws.com
https://maxcdn.bootstrapcdn.com
https://cdn2.hubspot.net
licenseapi.nuiteq.com
licenseapi2.nuiteq.com
download.nuiteq.com
api.nuiteq.com
mtlc.nuiteq.com
s3.eu-west-2.amazonaws.com/nuiteq-snowflake
https://nuiteq-snowflake.s3.eu-west-2.amazonaws.com/
https://fonts.googleapis.com/
https://use.fontawesome.com
https://code.jquery.com
https://js.hs-scripts.com//hubspot
Snow.live
Snowflake.live
https://snow.live/api/v2/
https://stage-media.nuiteq.com/
chorus.nuiteq.com
chorus.nuiteq.com/api/v2


Chorus Online requirements: an up-to-date chromium based browser.


Chorus Desktop requirements: https://www.nuiteq.com/technical-overview



Sho CMS


To ensure Sho functions correctly on networks with restrictions, please whitelist the URLs listed below:


https://sho-api.nuiteq.com - Main API communication

https://sho-payload-storage.s3.us-east-1.amazonaws.com/ - Presentation Data Payloads

https://sho-news.nuiteq.com - News widget API

https://sho-weather.nuiteq.com - Weather widget API

https://drvns4su1ktn1.cloudfront.net - Downloading Android app updates


To ensure you receive all communications regarding Sho, including account management emails, password information, and Support communications, please whitelist the following emails:


support@getcleardigital.com 

implementation@getcleardigital.com

support@mg.nuiteq.com 



ClearTouch Experience

Domain - @mn.co

147.185.161.77

147.185.161.78


Automatic Time & Date on Android OS


The Android OS will automatically update the time and date by default.  This feature can be enabled by navigating to the Android Settings menu, selecting the "Date & Time" section, and checking the option for "Automatic Date & Time."   This feature uses the following port and domain to update the time:

2.android.pool.ntp.org

123 (UDP)



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