By Passing Sho App After Firmware Update (6000K+ Series)
By Passing Sho App After Recent Firmware Update
After Panel reboots, either after a Firmware Update, Reload, or a Factory Reset, the SHO application will Automatically Open. Select the Floating arrow on the right or left hand side of the display and select the home button
There are two options to resolve the "Sho" app from opening without prompt. Please do the following to resolve this issue.
1. At the panel:
Open settings > Select Apps > select the SHO app > Select Both the Force Stop button and The Disable Button
Done!
Login in and Advanced then Apps. Select App management > Select the Disable button on the right side of the SHO app.
Select Groups > Select All Devices and select Disable.
Done
Related Articles
Firmware Files for Clear Touch Panels
UPDATED 12/23/2024 IMPORTANT: To perform a manual firmware reload of your panel, please follow the steps that have been outlined in this guide: Firmware Reload Guide If you have any questions or issues with any of the information in this article ...
Panel Collage App Update Record
Please note that although some features are enabled with the panel application, they must also correspond with the software capabilities of the client (PC, iOS, MacOS, or Android device). V2.0 (available through the CT App Store for the 6000U series ...
6000K+ Firmware Update Record
Released week of 4/12/2021 (Firmware Revision 03/25/2021) Repaired - Canvas app icon on sidebar loads Canvas instead of Note Repaired - PC power on when the startup is Android OS Squashed - Android on-screen keyboard Shift key bug. Annotation tool ...
How to Reset Snowflake (Windows 10)
If you are experiencing issues with Snowflake that can't be resolved by closing and reopening the app, you may have to reset Snowflake. To reset Snowflake, follow the steps below. (Windows 10) *Note: This will reset all personalized settings within ...
How to Reset Snowflake (Windows 11)
If you are experiencing issues with Snowflake that can't be resolved by closing and reopening the app, you may have to reset Snowflake. To reset Snowflake, follow the steps below. (Windows 11) *Note: This will reset all personalized settings within ...