If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel.
In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the picture above by using the arrow and "enter" keys on the remote for the panel. The panel will not respond to touch input when this error is displayed. Once you have selected the "Factory Data Reset" option, the panel will reboot and you should return to the standard Android home menu.
How to Reset Snowflake (Windows 10)
If you are experiencing issues with Snowflake that can't be resolved by closing and reopening the app, you may have to reset Snowflake. To reset Snowflake, follow the steps below. (Windows 10) *Note: This will reset all personalized settings within ...
How to Reset Snowflake (Windows 11)
If you are experiencing issues with Snowflake that can't be resolved by closing and reopening the app, you may have to reset Snowflake. To reset Snowflake, follow the steps below. (Windows 11) *Note: This will reset all personalized settings within ...
Internet Access on Android
Internet/Network access on the Android side of the panel can be provided in two ways: 1. Wired- Located on the underside of the panel inputs, you'll find the Ethernet port for a hard-wired network cable. Next, in Android, go to Apps, then Settings, ...
Firmware Files for Clear Touch Panels
UPDATED 11/7/2023: The latest Android 11 firmware for the 6000K+ panels has been updated. IMPORTANT: To perform a manual firmware reload of your panel, please follow the steps that have been outlined in this guide: Firmware Reload Guide If you have ...
Using Screen Lock and Resetting Lost Password
6000+ Series displays include an Android app called Screen Lock, which allows the display user to set a password on the display and lock the screen down. To access this app, navigate to your Android Home screen and click the grid icon in the bottom ...