Android Recovery Screen

Android Recovery Screen

If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel.



In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the picture above by using the arrow and "enter" keys on the remote for the panel. The panel will not respond to touch input when this error is displayed. Once you have selected the "Factory Data Reset" option, the panel will reboot and you should return to the standard Android home menu. 
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