Adjusting Screen Positioning on VGA Input
Occasionally, users can encounter an issue when using the Clear Touch Interactive's VGA Input that causes the image on the screen to appear shifted off-center instead of being aligned properly with the edges of the display. Fortunately, this is an easy fix, and can be accomplished in just a few steps.
- First, open the input menu by swiping up from the bottom of the screen, or pressing the menu button on the front of the display (button with a gear icon)
- Click the three dots in the top right corner of the Input Menu, and then select Adjust
- Change the horizontal and vertical values to move the display image left/right and up/down, until the display image is aligned with the bezels of the screen
Please note that the panel will need to have the VGA 1 input selected for this to work. If the panel is on a different input, the Adjust option will be grayed out.
Android Recovery Screen
If your panel's Android operating system has been corrupted, you may see the screen pictured below when you attempt to turn on the panel. In order to resolve this error, you will need to select the "Factory Data Reset" option outlined in red in the ...
Using Screen Lock and Resetting Lost Password
6000+ Series displays include an Android app called Screen Lock, which allows the display user to set a password on the display and lock the screen down. To access this app, navigate to your Android Home screen and click the grid icon in the bottom ...
Fix for Clear Touch Interactive PC Module Shutting Down Using Netflix, Hulu, Amazon Prime, Etc.
If you have experienced your Clear Touch Interactive PC module shutting down and/or going to a black screen and displaying "No Signal" while using a streaming service such as Netflix, Hulu, Amazon Prime, Etc. This is a known issue that we have worked ...
Screen Mirror Wirelessly Using Collage
Clear Touch has an application called Collage that we use to screen mirror from various external devices. You will need to download the Collage application via the Clear Touch App store on your Clear Touch Panel. 2. Once you have installed the ...
Remote Control Functions Guide
The remote controls for your Clear Touch Interactive panels have many functions that a lot of customers are unaware of. Please reference the graphic below for a quick reference. These functions may be useful when troubleshooting issues related to the ...