Recent Articles
Release Notes for 7000XT (Firmware date April 28, 2025)
Here is a detailed list of the changes, improvements, and bugs that have been affected by the firmware release for the 7000XT panels. This firmware has a timestamp of April 28, 2025. (This firmware launched from our OTA server on May 23rd, between ...
Sho CMS Network Requirements
Network Whitelisting for Sho To ensure Sho functions correctly on networks with restrictions, please whitelist the URLs listed below: https://sho-api.nuiteq.com - Main API communication https://sho-payload-storage.s3.us-east-1.amazonaws.com/ - ...
Release Notes for 6000A+ (Firmware date April 24, 2025)
Here is a detailed list of the changes, improvements, and bugs that have been affected by the firmware release for the 6000A+ panels. This firmware has a timestamp of April 24, 2025. (This firmware launched from our OTA server on May 16th, between ...
Updating Firmware for the RL500 to achieve NDI 6.0.1
Items Needed Upgrade Software and firmware files: https://drive.google.com/file/d/1mGjcYLZY8C2Rw8MQWZazVB7VIQK_jJwj/view?usp=sharing Upgrade v2.9 V2.0.57 Firmware file (VX752A_G50.V_V2.0.57_24M_20230925.img) PC RL500 LAN connection for PC and Camera ...
Release Notes for Collage v5.10
Collage v5.10 release notes Release Date: 3/31/2025 We are proud to introduce some updates for the Collage app. Probably the biggest is the ability to achieve touchback when screen sharing an iPad. This is only available for the A+ and NEXT Hub. The ...
Popular Articles
Remote Control Functions Guide
The remote controls for your Clear Touch Interactive panels have many functions that a lot of customers are unaware of. Please reference the graphic below for a quick reference. These functions may be useful when troubleshooting issues related to the ...
Using Screen Lock and Resetting a Lost PIN
If you are using a 6000A+ or NEXT Hub and the screen is locked, please visit this article: https://support.getcleartouch.com/portal/en/kb/articles/6000a-and-next-hub-screen-lock Beginning with the 6000U series and newer model panels an Android app ...
Firmware Files for Clear Touch Panels
UPDATED 05/20/2025 IMPORTANT: To perform a manual firmware reload of your panel, follow the steps in this guide: Firmware Reload Guide If you have any questions or issues with any of the information in this article, please get in touch with our ...
Fix for Clear Touch Interactive PC Module Shutting Down Using Streaming Services.
The following fix will apply to panels of the following series: 6000U, 6000K, 6000K+, 8086MAX, 7000X, and 7000XE. If you have experienced your Clear Touch Interactive PC module shutting down and/or going to a black screen and displaying "No Signal" ...
Use the Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode
Using your Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode ***For the best experience, we recommend mirroring or duplicating your display*** With Windows 10, Microsoft has given users the option of running multiple displays in ...