Recent Articles
Google Login error with Cloud Drive
There is an issue with new Google logins within the Cloud Drive application because Google recently (at the end of February) adjusted the API authentication logic. This error can be replicated on the current latest firmware for the 6000K+, 8086MAX, ...
Clear Touch Command Studio Network Requirements
This document outlines the general network requirements for the ClearTouch Command Studio (CMST01), including its key features and functionalities. Type Network Address/Port Purpose Network URL https://www.getcleartouch.com/ Network authentication ...
Release Notes for 6000A+ (Firmware date January 30,2026)
Here is a detailed list of the changes, improvements, and bugs that have been affected by the firmware release for the 6000A+ panels. This firmware has a timestamp of January 30, 2026. (This firmware launched from our OTA server on February 20, ...
Release Notes for 6000A+ (Firmware date December 10, 2025)
Here is a detailed list of the changes, improvements, and bugs that have been affected by the firmware release for the 6000A+ panels. This firmware has a timestamp of December 10, 2025. (This firmware launched from our OTA server on January 2, ...
PC 'Module not match' error and fix with 7000XT panels
On factory firmware for the 7000XT series panels, you may notice a "Module not match" error when first booting up your PC module. This is an authentication error that is present on the factory firmware, preventing the PC input from booting correctly. ...
Popular Articles
Remote Control Functions Guide
The remote controls for your Clear Touch Interactive panels have many functions that a lot of customers are unaware of. Please reference the graphic below for a quick reference. These functions may be useful when troubleshooting issues related to the ...
Firmware Files for Clear Touch Panels
UPDATED 02/23/2026 IMPORTANT: To perform a manual firmware reload of your panel, follow the steps in this guide: Firmware Reload Guide Please note that new USB formatting rules will apply to Android 15 files. Please refer to the reload guide for ...
Using Screen Lock and Resetting a Lost PIN
If you are using a 6000A+ or NEXT Hub and the screen is locked, please visit this article: https://support.getcleartouch.com/portal/en/kb/articles/6000a-and-next-hub-screen-lock Beginning with the 6000U series and newer model panels, an Android app ...
Fix for Clear Touch Interactive PC Module Shutting Down Using Streaming Services.
The following fix will apply to panels of the following series: 6000U, 6000K, 6000K+, 8086MAX, 7000X, and 7000XE. If you have experienced your Clear Touch Interactive PC module shutting down and/or going to a black screen and displaying "No Signal" ...
Use the Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode
Using your Clear Touch Interactive Panel as a Secondary Monitor in Extend Mode ***For the best experience, we recommend mirroring or duplicating your display*** With Windows 10, Microsoft has given users the option of running multiple displays in ...